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Privacy notice

Clear information about how your data is handled.

This notice applies to the FieldKnown website, direct business inquiries, and the product features available through this service.

Effective September 3, 2026

Privacy starts with restraint: share only the business information needed for the conversation, and never place live customer, employee, payment, or account secrets in a public demo.

Information we receive

We receive the information you choose to send in an email or provide during a business review, such as your name, contact details, company information, website, goals, and project notes.

If you use an account or project workspace, the service may also process sign-in details, saved project inputs, generated materials, settings, and activity needed to provide that feature. Hosting providers may record standard technical information such as IP address, browser type, requested pages, timestamps, and error logs.

If paid services or software access are purchased after billing is released, Stripe or another disclosed payment provider processes card or bank information on its hosted payment surface. We may receive transaction status, customer and subscription identifiers, billing contact details, payment method type, and limited card details such as brand and last four digits. FieldKnown does not need or intend to receive or store the complete card number or security code.

How information is used

Information is used to respond to inquiries, understand a business, deliver agreed work, operate and secure the website or workspace, provide support, process an approved payment, and improve the service.

Project inputs are not a substitute for professional legal, financial, employment, or regulatory review. Please provide only the information needed for the work.

Pilot applications and Netlify Forms

The small-business implementation application asks for a name, work email, business name, optional website, business type, service area, team size, decision role, selected pilot lane, timing and paid-pilot readiness, and a short description of one business bottleneck.

The separate Manufacturing Market Pilot application asks for a name, work email, company, company website, industry, product or service sold, target market or geography, approximate deal-size range, the number of named accounts already identified, the main targeting problem, and a preferred email reply method. It asks for the account count only—not the company names or a customer or prospect list—and it does not accept uploads.

When either application is submitted, the form also includes limited attribution and record-quality fields used to understand the customer path: campaign parameters, first-touch and submission source, first landing and submission page without query strings, referring page without query strings, first-seen and submission timestamps, the requested service, an initial pipeline stage, and a data-quality status. These fields support manual source review; they do not make an automated acceptance decision.

When a pilot application submission succeeds, it is transmitted to and stored in Netlify Forms for FieldKnown's manual review. Authorized members of the Netlify project can access a stored submission, and a configured form notification may send its contents to FieldKnown's monitored business inbox. An application does not create an account, authorize research or outreach, make an automated acceptance decision, charge a card, or enroll the submitter in recurring marketing.

Service providers and integrations

Reliable hosting, email, authentication, database, payment, analytics, and AI providers may process information when their related features are used. They receive only the access reasonably needed to perform that function and operate under their own terms and privacy notices.

Information may also be disclosed when reasonably necessary to comply with law, protect people or the service, investigate misuse, or complete a business transfer. We do not publish private project information or customer lists as part of the website.

Browser storage, cookies, and measurement

The guided demo can store a fictional sample project in your browser so the walkthrough works without asking for customer records. Account features may use cookies needed for sign-in and security. Hosting systems also use technical logs to keep the service reliable.

FieldKnown stores a limited first-touch attribution record in local browser storage for up to 90 days. It contains a source category, campaign parameters when present, the first landing page without its query string, the referring page without its query string, and a first-seen timestamp. It stays in the browser unless you submit the pilot application, at which point the related attribution fields are included with that Netlify Forms submission. Clearing FieldKnown site data removes the browser copy; unavailable storage never blocks the form.

FieldKnown offers an optional website-measurement choice. If you select Allow measurement, Google Analytics receives page and interaction data such as visited pages, approximate location, browser and device information, referrals, scrolling, outbound clicks, and similar usage events. It may also receive canonical revenue-event labels for call or text link clicks and pilot application start, successful submission, and on-page acknowledgment, together with non-identifying fields such as form name and source category. Advertising signals and ad personalization are disabled in the site configuration. FieldKnown does not intentionally send form contents, names, email addresses, phone numbers, or other directly identifying inquiry details to Google Analytics.

Google Analytics does not load unless you allow measurement. Your measurement choice is stored in your browser. You can withdraw it by clearing FieldKnown site data in your browser, then selecting No thanks when the choice appears again. You can also limit cookies or clear browser storage in browser settings, although doing so may reset a demo, remove first-touch attribution, or sign you out.

Retention and security

Information is kept only as long as reasonably needed for the purpose it was collected, to maintain business records, resolve disputes, protect the service, and meet applicable obligations. Retention can vary by the type of information and the service involved.

Pilot applications that do not move into an active business conversation are reviewed for deletion within 90 days of submission or the applicant's last interaction, whichever is later. An internal review alone does not restart that period. Records connected to an active engagement, dispute, security issue, or legal recordkeeping duty may be kept longer for that limited purpose.

Reasonable administrative and technical safeguards are used, but no website, email, or storage system can promise absolute security. Do not send passwords, payment-card numbers, customer lists, health information, government identifiers, or other highly sensitive records in an introductory email or demo.

Your choices

You may ask to access, correct, or delete personal information associated with an inquiry or account. We may need to verify the request and may retain limited information when required for security, recordkeeping, or legal reasons.

This service is intended for businesses and adults. It is not directed to children under 13, and children should not submit personal information through it.

Updates and contact

This notice may be updated as the service changes. The effective date above will be revised when a material update is published. For a privacy question or request, email FieldKnown directly.

tbeal@tonybeal.net