Straightforward rules for using the site and working together.

These terms apply when you visit the FieldKnown website or use a product feature made available through it. By using the service, you agree to use it lawfully and in a way that does not harm other people, accounts, systems, or data.

Do not attempt to bypass access controls, probe the service for vulnerabilities, introduce malicious code, interfere with normal operation, or use the service to send unlawful, deceptive, or unwanted communications.

Website descriptions explain the general approach and possible services. They are not a quote or promise that every feature is included. A client engagement begins only after the scope, deliverables, responsibilities, schedule, fees, and approval process are documented and accepted.

Submitting a product-pilot or implementation-pilot application is only a request for manual review. It does not create an account or client relationship, reserve capacity, approve a scope, authorize research or outreach, or authorize a charge.

If an accepted proposal or written agreement conflicts with these general website terms, the more specific agreement controls for that engagement.

You keep ownership of the business materials you provide. You confirm that you have permission to use and share those materials for the requested work, including names, images, logos, reviews, and customer-approved proof.

You are responsible for checking business facts, claims, prices, licenses, service areas, disclosures, and industry requirements before anything is published or sent. Do not submit confidential or regulated information unless the engagement specifically supports and protects that use.

Draft copy, plans, calculations, recommendations, and AI-assisted materials require human review. They may be incomplete or unsuitable for a particular business, market, or regulated use.

The service does not replace legal, tax, accounting, employment, safety, or other licensed professional advice. You decide what to approve, publish, send, or implement.

You are responsible for keeping account credentials secure and for activity under your account. Notify us promptly if you believe an account has been compromised.

When a paid service is offered, the price, billing interval, included work, payment milestones, renewal or cancellation rules, refund terms, and third-party costs are shown in the accepted proposal before payment. A payment provider may apply additional terms to its part of the transaction.

A form submission, audit, account, or one-time payment does not silently create a subscription. Any recurring charge requires explicit acceptance of the amount, interval, start date, renewal behavior, and cancellation method.

FieldKnown is the public service brand. The contracting legal name, notice address, and billing identity for paid work are identified in the accepted agreement and invoice.

An authorized representative may accept an agreement electronically. You confirm that the contact accepting on behalf of a company has authority to bind that company. Electronic records, approvals, and signatures may be used to document the engagement where permitted.

The FieldKnown name, website, product design, software, methods, and original materials remain protected by applicable intellectual-property laws. You may use public website content for ordinary evaluation, but you may not resell, reproduce, or claim it as your own without permission.

Ownership and reuse rights for client-specific deliverables are stated in the accepted proposal. Third-party assets, platforms, fonts, stock media, and software remain subject to their own licenses.

The website may link to or work with independent hosting, payment, database, analytics, communications, and AI services. Their availability, security, content, and policies are controlled by those providers.

Features may change, be improved, or be withdrawn, and uninterrupted availability cannot be promised. Reasonable care is used in operating the service, but temporary errors, maintenance, or provider outages can occur.

Examples and case studies show a method or prior work; they do not guarantee search rankings, ad placement, leads, sales, revenue, savings, or any other business result. Results depend on the market, offer, budget, competition, execution, customer demand, and decisions outside this service.

To the extent permitted by applicable law, responsibility for claims related to the website is limited to direct losses caused by a failure to use reasonable care. Nothing in these terms excludes a responsibility that the law does not allow to be excluded.

Access or work may be paused for a security concern, unlawful use, material breach, or undisputed overdue amount. Either party's termination rights, completed-work payment, data return, transition support, and continuing obligations are stated in the accepted agreement.

The accepted agreement should identify its governing law, venue, notice process, and dispute path. Before escalating a billing or delivery concern, contact FieldKnown with the relevant proposal, invoice, and issue so the record can be reviewed promptly. Nothing in these terms removes a right that applicable law does not allow the parties to waive.